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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Restock shelves, maintain store displays, and ensure a clean and organized store environment.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Work collaboratively with colleagues to achieve sales and customer satisfaction goals, sharing knowledge and best practices to drive business results.
- Participate in visual merchandising and inventory management activities to ensure a visually appealing and well-stocked store.
- Previous experience in a retail or customer-facing role, with a proven track record of providing excellent customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift up to 25 pounds and stand for long periods of time.
- A competitive hourly rate, with opportunities for advancement and professional growth.
- A comprehensive benefits package, including health insurance, paid time off, and retirement savings.
- Opportunities for training and development, including on-the-job training and certification programs.
- A fun and dynamic work environment, with a team-oriented culture and opportunities for socialization and community involvement.
