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Customer Service Representative

2 months ago

St Helens, St. Helens, United Kingdom KNAUF INSULATION LIMITED Full time
Job Title:

Customer Service Advisor

Knauf Insulation is a values-led company with a clear purpose of making tomorrow a home for all of us. We are proud to offer a unique career opportunity for a Customer Service Advisor to join our team.

We are a global manufacturer of insulation products, and we are looking for a skilled and enthusiastic individual to provide exceptional customer service to our clients. As a Customer Service Advisor, you will be responsible for resolving customer queries, providing product information, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide excellent customer service through phone, email, and face-to-face interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a global company with a clear purpose

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you are a team player with excellent communication skills, we would love to hear from you.