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Customer Service Team Lead
2 months ago
About the Role:
This is a unique opportunity to join Athena Resourcing Solutions as a Customer Service Team Lead, where you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to clients.
Key Responsibilities:
- Lead a team of customer service representatives and provide guidance and support to ensure they meet their targets and provide excellent service to clients.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless communication and resolve any issues that may arise.
- Monitor and analyze customer feedback to identify areas for improvement.
About the Company: Athena Resourcing Solutions is a leader in its industry, known for its commitment to customer satisfaction and employee well-being. With a strong focus on teamwork and collaboration, this company is the perfect place for anyone looking to make a real difference in their career.
