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Customer Engagement Specialist

3 months ago

Manchester, United Kingdom Twenty Nine Consultantcy Ltd Full time

About Twenty Nine Consultancy Ltd:
We are a vibrant organization dedicated to collaborating with various charitable entities to create a significant impact. Our commitment to our mission drives us, and we seek individuals who share our enthusiasm to fill the role of Retail Sales Assistant.

Position Overview:

In the capacity of a Retail Sales Assistant, you will represent our partnerships with non-profit organizations, ensuring that every visitor receives a welcoming and informative experience. Your primary focus will be on enhancing sales, advocating for our mission, and delivering outstanding customer service. Your contributions will be crucial in helping us generate funds and promote awareness for the causes we champion.

Key Responsibilities:

  • Interact with customers in a courteous and professional manner, providing insights about our offerings and the charitable initiatives we support.
  • Assist customers with their selections, offering guidance and addressing any inquiries.
  • Uphold a tidy and organized retail space, ensuring that displays are well-stocked and visually attractive.
  • Handle transactions accurately and efficiently through our point-of-sale system.
  • Work collaboratively with colleagues to meet sales objectives and contribute to the overall success of the store.
  • Engage in promotional activities and events to enhance awareness for our partnered charitable organizations.

Qualifications:

  • Full and unrestricted right to work in the UK – We are unable to consider applicants with PSW or Tier 4 visas and do not provide sponsorships. Please do not apply if you do not meet this criterion.
  • Applicants must not have submitted an application for a position with us in the past 30 days.
  • Preferred experience: At least 1 year in a sales role or a customer-facing position is advantageous, though we value enthusiasm and a willingness to learn.
  • Exceptional communication skills with the ability to connect with a diverse array of customers.
  • A positive demeanor, strong work ethic, and a genuine passion for supporting charitable causes.
  • Willingness to work on weekends and public holidays as required.

Benefits of Working with Us:

  • Be part of a dedicated team making a tangible difference in the community.
  • Acquire valuable experience in retail and customer service.
  • Opportunities for professional growth and development within the organization.
  • Work in a supportive and welcoming environment where your contributions are appreciated.