Lead for Referrals and Admissions

2 weeks ago

Bletchley, United Kingdom PJ Care Ltd Full time
Job Title: Manager of Referrals and Placements
Reporting To: Operations Manager
Accountable To: Board of Directors
Working Hours: 37.5 hours per week
Salary: Negotiable based on experience
Location: Hybrid (combination of remote work and on-site attendance at designated centres).

PJ Care has been recognized as the "Best Care Home to Work for in the UK" in the annual 'Best Companies' awards, and is ranked among the top five health and social care providers.

We are looking for a dedicated Manager of Referrals and Placements to join our team in a permanent, full-time capacity across all locations. The successful candidate will spearhead business development efforts to ensure PJ Care consistently achieves optimal bed occupancy through a strategic and organized sales approach aligned with company objectives.

Key Responsibilities:

  • Oversee the referral management process, ensuring timely assessments and compliance with contractual and financial prerequisites prior to admissions.
  • Ensure alignment with business strategy, achieving development goals and sales targets.
  • Manage the tendering process for services, ensuring successful bids.
  • Foster strong relationships with internal and external stakeholders, maintaining effective communication and collaboration.
  • Develop new business connections, particularly with Personal Injury Lawyers and Brain Injury Case Managers.
  • Collaborate with the PJ Care team to implement company strategies and identify new business opportunities.
  • Meet targets and report on sales KPIs to maintain occupancy levels at our neurological care centres.
  • Serve as the primary contact for placement inquiries and referrals.
  • Prepare and deliver tailored presentations as required.
  • Facilitate negotiations between PJ Care Ltd and care commissioning teams.
  • Participate in referral meetings, ensuring all relevant information is prepared.
  • Assist in compiling Board sales reports and manage the weekly sales pipeline.
  • Work with the Operational Board to promote key messages in line with the five-year business strategy.
  • Proactively seek and develop new opportunities.
  • Maintain the CRM database and generate necessary statistical reports for senior management.
  • Ensure adherence to quality standards in the sales process.
  • Uphold PJ Care values and support the wider team in achieving these standards.
  • Stay informed about neurological conditions and their impact on residents and families.
  • Remain knowledgeable about competitors in the sector.
  • Engage in relevant business functions, events, and meetings as a member of the Operational Board.
  • Attend exhibitions and conferences for promotional purposes, which may require overnight stays.
  • Perform other duties as reasonably requested.

Essential Qualifications:

  • NMC Registered Nurse or HCPC Registered Healthcare Professional.
  • A minimum of five years of post-qualification experience as a registered professional.
  • Proven experience in managing referrals and placements.

PJ Care is committed to safeguarding and promoting the welfare of all individuals accessing our services, ensuring protection from harm. We strongly advocate for Equality, Diversity, and Inclusion in all aspects of our operations, supporting every team member and resident to achieve their full potential.

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