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IT Support Specialist

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Queen Street, United Kingdom Franklin Fitch Full time

Franklin Fitch is seeking a skilled IT Support Specialist to provide technical assistance to its users. As the first point of contact, you will be responsible for recording, monitoring, diagnosing, resolving, and escalating technical issues. Your duties will also include IT installation and deployment, as well as providing instructions on effective technology use. Required skills include Windows Server Operating Systems, Office 365, Active Directory, Intune, and a high degree of technical competence. Additionally, you will need impeccable interpersonal and communication skills, exceptional customer service experience, and an IT qualification or previous IT experience. Preferred skills include ITIL Foundation, Azure Fundamentals, iManage, and Aderant qualifications or experience. If you are available for interviews between September 23rd and 27th, and specifically on September 30th or October 1st, please apply.