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Residential Services Officer
2 months ago
Location: Accrington
Type: Permanent, Part Time - 17 Hours
Salary: £29,000 Pro Rata
We are looking for a committed and experienced Housing Officer/Specialist Housing Partner to provide exceptional housing management services.
The successful candidate will be tasked with delivering a high standard of housing support to local residents, ensuring they can maintain their homes and enhance their quality of life.
As the primary contact for a designated area, you will oversee the upkeep of the environment and address any housing-related issues.
This role necessitates a thorough understanding of housing regulations and experience in public engagement.
Key Responsibilities:- Manage all facets of housing operations, including Anti-Social Behaviour (ASB), arrears, tenancy evaluations, account oversight, and tenant onboarding.
- Serve as the initial point of contact for tenants, ensuring a strong presence and delivering top-notch housing management services.
- Oversee and report on safety and compliance within buildings.
- Provide timely and effective assistance to tenants.
- Lead housing management initiatives, particularly in ASB and arrears management.
- Maintain precise records, including Health Wellbeing plans and compliance documentation.
- Collaborate with commissioners, care providers, and other stakeholders to address tenant needs.
- Facilitate swift tenant transitions and manage vacant properties.
- Build strong relationships with Local Authority partners to meet contractual obligations.
Support residents in accessing financial assistance and inclusion services.
If you meet the qualifications outlined, we encourage you to submit your CV for consideration.