Claims Resolution Executive

1 month ago

Eastleigh, Hampshire, United Kingdom Ageas UK Full time
Insurance Claims Specialist - Home Insurance

Join our dedicated team as an Insurance Claims Specialist within the Household Claims division. We pride ourselves on fostering a collaborative and engaging workplace that prioritizes exceptional customer service.

If you thrive in problem-solving scenarios, adapt well to evolving challenges, and are committed to achieving optimal results for clients, this position is tailored for you. Our team is committed to mutual support and continuous improvement.

As an Insurance Claims Specialist, you will interact with clients via phone, delivering outstanding service while making informed judgments on claims within designated limits. You will also coordinate with various stakeholders to ensure claims are processed accurately and promptly.

Key Responsibilities:
  • Provide exceptional service to clients
  • Make informed judgments regarding claims
  • Collaborate with involved parties
  • Detect potential fraudulent activities
  • Address complaints according to company standards
  • Ensure adherence to regulatory requirements
  • Exhibit professionalism and ethical conduct
Required Skills and Experience:
  • Positive mindset and resilience
  • Outstanding communication abilities
  • Professional demeanor and dedication
  • Capability to negotiate and persuade
  • Meticulous attention to detail
  • Skills in conflict resolution

Become a part of our esteemed organization and benefit from a variety of offerings, including flexible work arrangements, health and wellness programs, financial support, and additional perks such as technology discounts and vehicle schemes.

Embark on a rewarding career path in the insurance sector with us. Take the next step in your professional journey.

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