Customer Experience Manager

3 weeks ago


Staffordshire, United Kingdom Clinique Full time

Job Summary:

Clinique is seeking a highly motivated and customer-focused individual to join our team as an Account Manager. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving sales growth.

About the Role:

  • Develop and execute sales strategies to meet or exceed sales targets
  • Build and maintain strong relationships with clients, understanding their needs and preferences
  • Provide exceptional customer service, ensuring a positive and personalized experience for each client
  • Stay up-to-date on product knowledge and industry trends to make informed recommendations to clients
  • Collaborate with cross-functional teams to achieve sales and business objectives

Requirements:

  • Previous retail industry or customer service experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Flexibility to work varied hours, including evenings and weekends
  • Proof of right to live and work in the country

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

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