Senior Care Manager

6 days ago

Stafford, United Kingdom Brook Street Social Care Full time

Job Title: Senior Care Manager

Job Summary:

Brook Street Social Care is seeking an experienced Senior Care Manager to oversee our supported living and complex care services in Stoke on Trent, Cheshire, and the Wirral. As a Senior Care Manager, you will be responsible for creating a positive team culture, delivering person-centred care, and ensuring compliance with regulatory requirements.

Key Responsibilities:

  • CQC Registration: Meet the requirements for single or dual registration with the Care Quality Commission (CQC).
  • Leadership: Create a positive team culture and role model excellent leadership and management practices that reflect our company values.
  • Person-Centred Care: Deliver responsive, effective, safe, and caring support in a person-centred manner.
  • Relationship Building: Establish good relationships with families, commissioners, advocates, and other professionals.
  • Outcome Management: Ensure outcomes for those within our services are met and reviewed, recognising personal growth and development.
  • Guidance and Practice: Guide practice within the team, delivering outcomes-based and person-centred services, ensuring all decisions are underpinned by MCA/BI principles.
  • Quality Governance: Deliver the outcomes identified in the Quality Governance Strategy and Support Plans as appropriate.
  • Service Management: Respond to local needs, filling voids within the service in a timely manner while supporting individual preferences, wishes, and desires.
  • KPI Monitoring: Support colleagues in monitoring and managing KPI data, such as employee retention, sickness absence levels, and void fill.
  • Open Culture: Encourage an open culture within the team, listening to and acting on opportunities and issues raised by the team where appropriate.
  • Compliance: Manage compliance with the company quality assurance and improvement process, including quality audits and reviews.
  • Person-Centred Support: Promote and deliver person-centred support, including positive risk assessment and management and positive behavioural support.
  • Record Keeping: Ensure maintenance of factual and accurate records of care delivery.
  • Recruitment and Retention: Oversee recruitment and retention of staff, ensuring an effective service in accordance with company policy, inclusive recruitment methods, and legislative requirements.
  • Rota Management: Plan and implement effective rotas, ensuring all employees are paid correctly.

Qualifications and Experience:

  • Proven experience in a similar role within supported living and complex care services.
  • Strong leadership and management skills, as well as proven registered management experience.
  • Excellent communication and relationship-building abilities.
  • In-depth knowledge of CQC requirements and MCA/BI principles.
  • Ability to manage compliance and quality assurance processes effectively.
  • Full UK driving licence and commitment to cover multiple locations.

Why Join Brook Street Social Care:

  • Be part of a dedicated and supportive team.
  • Opportunity to make a real difference in the lives of those we support.
  • Competitive salary (up to £52,000) and benefits package.
  • Continuous professional development and training opportunities.

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