Insurance Account Specialist

4 weeks ago


Tandridge, United Kingdom Howden Group Holdings Full time
Account Handler Job Description

We are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will play a crucial role in providing exceptional service to our SME clients, ensuring their insurance needs are met with professionalism and expertise.

Key Responsibilities:
  • Assist in achieving client retention targets by delivering outstanding service and support.
  • Liaise effectively with the Account Executive to develop and implement renewal strategies, attend client meetings, and action meeting points as necessary.
  • Issue renewal documentation in line with contract certainty and process adjustments in accordance with procedures.
  • Handle all client queries, whether written or verbal, in a professional manner and process them effectively in line with service standards.
Requirements:
  • Working knowledge of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum of 2 years' experience dealing with SME or commercial clients.
  • Good level of technical insurance skills, to be assessed by regular in-house testing.
  • GCSEs A-C in Maths & English.
About Us:

At Howden, we value diversity and believe that our people are our greatest asset. We strive to create an inclusive culture where everyone feels valued and respected. If you are passionate about delivering exceptional service and have a strong understanding of General Insurance, we would love to hear from you.



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