Insurance Account Specialist

4 weeks ago


Tandridge, United Kingdom Howden Insurance Brokers Ltd Full time
Account Handler Opportunity at Howden Insurance Brokers Ltd

We are seeking an experienced Account Handler to join our team at Howden Insurance Brokers Ltd. As an Account Handler, you will play a crucial role in providing exceptional service to our SME clients, ensuring their insurance requirements are met with professionalism and efficiency.

Key Responsibilities:
  • Assist in achieving client retention targets by delivering outstanding service and support.
  • Liaise effectively with the Account Executive to develop and implement renewal strategies, attend client meetings, and action meeting points as necessary.
  • Issue renewal documentation in line with contract certainty and process adjustments in accordance with procedures.
  • Handle all client queries, whether written or verbal, in a professional manner and process them effectively in line with service standards.
Requirements:
  • Working knowledge of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum of 2 years' experience dealing with SME or commercial clients.
  • Good level of technical insurance skills, to be assessed by regular in-house testing.
What We Offer:
  • A supportive and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are committed to providing reasonable accommodations to ensure our positions align well with your needs. If you're excited about this role but have doubts about whether it's the right fit for you, please don't hesitate to apply. We will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.



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