Ecommerce Assistant

7 days ago

London, Greater London, United Kingdom PENHALIGON'S Full time
Ecommerce Assistant

We are seeking a highly skilled Ecommerce Assistant to join our team at Penhaligon's. As an Ecommerce Assistant, you will play a crucial role in supporting the smooth running of our growing eCommerce business.

Key Responsibilities:
  • Collaborate with cross-functional teams to ensure the website is updated in line with the Digital & Marketing Plan.
  • Work closely with the Ecommerce Executive and Performance Marketing team to ensure trading plan is properly executed, coordinating assets, messages and linking strategy.
  • Support in the definition of the trading plan to reach targets with innovative ideas.
  • Identify opportunities to improve website performance and conversion rate to drive sales.
  • Lead the weekly trading meeting with Customer Service, Demand Planning and Logistics, aligning everyone on upcoming campaigns.
Web Management:
  • Add new products to the site, upload product images in DAM and set up the SKUs in Hybris.
  • Set up promotions in Hybris for the different channels and markets and track their performance.
  • Set up public sales and ad hoc campaigns in Hybris (e.g. Father's Day, Valentine's) and track their performance.
  • Ensure the successful delivery of the website development roadmap, making onsite changes in the CMS and testing new website features working hand in hand with tech teams.
  • Monitor the site performance and flag to tech if something's not working on site or the CMS.
Merchandising:
  • Oversee content updates in CMS (homepage, landing pages etc) and work on merchandising calendar according to trade plan.
  • Constantly go through the sites (UK and US) to make sure homepage, product pages and landing pages are merchandised properly and meet the brand standards.
  • Merchandise website product pages and categories to drive eCommerce sales performance, monitoring out of stocks items.
  • Lead a weekly merchandising meeting with the rest of the Ecommerce team and be owner of changes on site, new inputs and performance tracking.
Requirements:
  • Collaborative, passionate and hands-on team player.
  • A dynamic self-starter, highly commercial and results driven with the ability to hit the ground running.
  • Experience on Excel and Power Point is desirable.
  • Experience with Hybris is desirable.
  • Excellent task and time management skills with a sharp eye for detail.
  • Ability to manage different stakeholders and work in fast paced environment.
  • A curiosity for Digital, eCommerce and the tech world.
  • A passion for delivering an outstanding Digital consumer experience.

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