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Trainee Business Operations Coordinator

2 months ago

Coleford, Gloucestershire, United Kingdom Forest of Dean District Council Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Trainee Business Support Administrator. As a key member of our administrative team, you will provide essential support to various departments, ensuring the smooth handling of day-to-day tasks.

Key Responsibilities
  • Support the Council: Provide administrative support across various departments, ensuring the efficient handling of day-to-day tasks.
  • Learn and Grow: Develop a deep understanding of the Council's services and operations through on-the-job training and collaboration with different teams.
  • Customer Interaction: Handle enquiries efficiently and effectively, ensuring a high level of customer service.
  • IT Proficiency: Use multiple IT systems to manage, resolve, and accurately record enquiries.
  • General Administration: Assist with office tasks such as photocopying, scanning, data entry, diary management, and support for Council employees.
  • Liaison: Forward enquiries to appropriate services or organisations, and effectively communicate with Officers, Senior staff, and Councillors.
  • Continuous Development: Attend additional training as required to enhance your skills and ensure the efficient delivery of your role.
Requirements
  • GCSE Level (formerly A* to C) Maths and English
  • Commitment to attaining a Business Administration qualification
  • Excellent interpersonal skills - Communicates effectively and confidently
  • Good level of IT and keyboard skills with a confident attitude to learn new systems
  • Excellent attention to detail
  • A willingness to learn and work with various teams as the demands of the Council vary
Benefits
  • Agile working allowing a mix of home and office working
  • Flexible working arrangements
  • 26 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 29 days after five years of service
  • In addition, you will have an extra two volunteering days a year for you to support a charity of your choice
  • Generous contributory local government pension scheme
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
  • Generous sickness cover above statutory entitlements