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Unit Leader

2 months ago


Warrington, Warrington, United Kingdom Tenpin Ltd Full time
Unit Supervisor Role

We are seeking a highly motivated and experienced Unit Supervisor to join our team at Tenpin Ltd. As a Unit Supervisor, you will play a key role in ensuring our customers have an exceptional experience when visiting our centers.

Key Responsibilities
  • Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
  • Promote a sales-focused culture and identify sales opportunities within the center.
  • Lead and support team development and growth, deputizing in the absence of senior management.
  • Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.
Requirements
  • At least 12 months of supervisory experience in leisure, hospitality, or retail.
  • Passionate about exceptional customer service.
  • Experienced in leading large teams.
  • Determined, enthusiastic, and patient.
  • Ambitious and eager to progress.
  • Fully flexible and adaptable to change.
What We Offer
  • Tenpin Treats - Retailer discounts, Smart Tech, and Best Doctors.
  • Free Bowling for family and friends.
  • Free Food (when working 6 hours or more).
  • Enhanced Maternity, Paternity, Adoption leave.
  • Medicash Health Care Cash Back Scheme.
  • Employee Assistance Programme.
  • Free counselling.
  • Life assurance - 2 x annual salary.
  • Long Service Awards.
  • Recommend a Friend Scheme.
  • On the Spot Rewards.
Career Development

We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. If you are looking for a career that offers growth and development, we encourage you to apply for this exciting opportunity.