Commercial Account Handler

3 weeks ago


Edinburgh, Edinburgh, United Kingdom GGB - Global Full time
About the Role

GGB - Global is seeking a highly skilled Commercial Account Handler to join their team in Edinburgh. As a key member of the Retail Broking Division, you will be responsible for providing exceptional service to clients, acquiring optimal retention numbers, and identifying opportunities to offer additional products and services.

Key Responsibilities
  • Advise clients on their risk and insurance requirements, working closely with Account Executives to deliver tailored solutions.
  • Negotiate with insurers to secure the best possible terms for clients, leveraging your knowledge of the market and product offerings.
  • Ensure that all client details are accurately recorded and entered into the system in a timely manner.
  • Deal with insurer and client queries, confirming cover and processing policies as required.
  • Apply fundamental legal and regulatory policies in relation to internal policies and the insurance contract.
About You
  • Hold or be working towards a Chartered Insurance Institute qualification, with a strong understanding of general insurance, London Market, Lloyd's, and industry products and services.
  • Have previous experience in the insurance industry, with a proven track record of working to targets within a regulated, measurable framework.
  • Be risk-aware in handling customer information, 100% customer-focused, and committed to delivering the best possible outcome for clients.
  • Have excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues.
What We Offer

GGB - Global offers a competitive salary, great teams, and exciting career opportunities, as well as a range of benefits, including:

  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • Defined contribution pension scheme, with employer contributions.
  • Life insurance, with the option to top-up to 10x basic annual salary.
  • Income protection, covering up to 50% of annual income.
  • Health cash plan or private medical insurance.

We value inclusion and diversity, and are committed to creating a workplace that is welcoming and inclusive for all employees. We are Disability Confident Committed and have pledged to make our recruitment process accessible and inclusive.


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