Business Operations Coordinator

4 weeks ago

Guildford, Surrey, United Kingdom Nuffield Health Full time

Business Administrator Role

Nuffield Health Guildford Hospital is seeking a skilled Business Administrator to join their team. As a Business Administrator, you will play a vital role in supporting the daily workload of the Business Administration team.

Key Responsibilities:

  • Assist in the financial administration of patient accounts, ensuring accurate and timely processing.
  • Resolve general queries received in the department, providing excellent customer service.
  • Support the triage and resolution of queries raised by patients and consultants, ensuring effective communication.
  • Ensure that information received from external stakeholders meets the minimum level of compliance.
  • Resolve Data Quality issues, maintaining the integrity of patient data.
  • Work with the Business Administration Manager to continually improve processes, enhancing efficiency and productivity.
  • Assist with general office duties, including filing, post, and other administrative tasks.

Requirements:

  • Experience in a busy customer-facing business support function.
  • Confident and customer-focused communicator, able to manage and interpret data effectively.
  • Ability to meet tight deadlines, prioritizing tasks and managing workload.
  • Confidence in working with numbers and large volumes of data, ensuring accuracy and attention to detail.
  • GCSE level in English and Maths, with an NVQ Level 2 in Business and Administration or equivalent.
  • Excellent IT skills, including Outlook, Excel, and Word, with strong keyboard skills.
  • Strong attention to detail, persistence, resilience, and determination to achieve goals.
  • Ability to develop good working relationships with key stakeholders within the business.

About Nuffield Health

Nuffield Health Guildford Hospital provides high-quality healthcare, working with leading Consultants to offer a range of services and treatments. We are proud to have received a "good" rating from the Care Quality Commission (CQC). Our facilities include 49 en-suite patient bedrooms, 4 operating theatres, acute dependency, and oncology units. We've been awarded the Macmillan Quality Environment Mark for cancer care and our Endoscopy service has achieved JAG accreditation.

Benefits

Nuffield Health offers a range of benefits, including holiday in line with the Working Time Directive, access to our Pension Scheme, and discounted gym membership at £15.00 a month. As a bank employee, you will work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health

Nuffield Health is a leading healthcare provider, committed to delivering high-quality care and services. We are proud to offer a supportive and collaborative work environment, where you can grow and develop your skills. If you are a motivated and experienced Business Administrator, we encourage you to apply for this exciting opportunity.

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