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Technical Support Specialist
2 months ago
Technical Support Role for Water Treatment Experts
Remote Opportunity
£50,000 + Car or Car Allowance + Excellent Benefits Package
We are seeking a skilled Technical Support Engineer with Water Treatment knowledge and experience to join our client.
The ideal candidate will be an ex-Service Engineer in the Water Treatment industry looking for a role providing remote technical support to Service Engineers in the field.
- Act as the technical expert and point of contact between Service Engineers and Manufacturers for products.
- Must have a strong understanding of Water Technologies including Ion Exchange, Reverse Osmosis, and Continuous Electro-Deionisation.
- Undertake documentation, reports, and work instructions for new products to resolve issues faced by Field Service Engineers.
- Provide feedback to manufacturers to create solutions for customers.
- Visit client sites across the UK as necessary to resolve issues.
- Minimum 5 to 10+ years' experience working with Water Technologies including Ion Exchange, Reverse Osmosis, and Continuous Electro-Deionisation.
- Strong attention to detail with excellent administrative skills to create documentation and reports.