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Finance Team Lead

2 months ago


Newcastle upon Tyne, United Kingdom Randstad Technologies Recruitment Full time
Job Title: Finance Team Lead

At Randstad Technologies Recruitment, we are seeking a highly skilled Finance Team Lead to join our expanding sales team. As a key member of our organization, you will play a pivotal role in managing a team of customer service representatives, ensuring they work towards achieving their goals.

Key Responsibilities:

  • Manage a team of customer service representatives to achieve their goals
  • Provide clear and concise aims and objectives to the team
  • Liaise with the contact centre operation manager to drive team performance
  • Recruit, train, and develop team members to meet business needs

Requirements:

  • Proven track record in people management
  • Excellent written and verbal communication skills
  • Previous experience managing and leading teams
  • Previous experience working in a customer service role
  • Problem-solving skills
  • Prior experience working in the financial sector or bank
  • High level of accuracy
  • IT skills (Office 365)
  • GCSE in Maths
  • Basic bookkeeping skills

Working Hours:

8am - 8pm, Monday to Friday and 9am - 6pm, Saturday and Sunday

Salary:

£19.34 per hour

About the Company:

Randstad Technologies Recruitment is a well-established and innovative financial institution looking for a talented Finance Team Lead to join our team.