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IT Help Desk Engineer

2 months ago


Cambridge, Cambridgeshire, United Kingdom Maxwell Bond Full time

Job Summary:

Maxwell Bond is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to engineers with various issues, from password resets to internet connectivity problems.

Key Responsibilities:

  • Provide technical support to engineers via phone, email, or in-person
  • Troubleshoot and resolve technical issues related to networking, password resets, and internet connectivity
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of technical systems and software

Requirements:

  • 2+ years of experience in a technical support role
  • Experience with two of the following: Mac, Windows, or Linux
  • Strong problem-solving skills and attention to detail
  • Excellent communication and interpersonal skills

What We Offer:

  • A competitive salary range of £300-£320 per hour
  • A 12-month contract with the possibility of extension
  • A dynamic and supportive work environment

Location:

Must be located in a commutable area to Cambridge, with a requirement to work on-site 5 days a week.