Hospitality Manager Burnley

2 days ago

Burnley, Lancashire, United Kingdom Constellation Careers Full time
Burnley FC Hospitality Manager

We are seeking an experienced Hospitality Manager to join our team at Burnley FC. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

Key Responsibilities:

  • Lead a team of hospitality staff to provide exceptional customer service and ensure that all guests have a positive experience.
  • Manage the operational area, ensuring that it is fully stocked and set with the necessary equipment in a timely manner.
  • Develop and maintain strong relationships with regular guests, understanding their expectations and preferences.
  • Work effectively with the team to ensure that all areas of the hospitality operation are running smoothly.
  • Provide training and support to team members to ensure that they have the skills and knowledge required to deliver exceptional customer service.

Requirements:

  • Minimum of 2 years' experience in hospitality management.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Excellent customer service skills.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • Competitive pay.
  • Opportunities for career development and progression.
  • A supportive and dynamic team environment.
  • The chance to work with a leading football club and be part of a successful hospitality team.

How to Apply:

Apply online now via our short application form with cover letter and CV. We will be in touch shortly and if successful, you could be working in one of our venues within a few days.

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