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Hospitality Manager Burnley

2 months ago

Burnley, Lancashire, United Kingdom Constellation Careers Full time
Burnley FC Hospitality Manager

We are seeking an experienced Hospitality Manager to join our team at Burnley FC. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

Key Responsibilities:

  • Lead a team of hospitality staff to provide exceptional customer service and ensure that all guests have a positive experience.
  • Manage the operational area, ensuring that it is fully stocked and set with the necessary equipment in a timely manner.
  • Develop and maintain strong relationships with regular guests, understanding their expectations and preferences.
  • Work effectively with the team to ensure that all areas of the hospitality operation are running smoothly.
  • Provide training and support to team members to ensure that they have the skills and knowledge required to deliver exceptional customer service.

Requirements:

  • Minimum of 2 years' experience in hospitality management.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Excellent customer service skills.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • Competitive pay.
  • Opportunities for career development and progression.
  • A supportive and dynamic team environment.
  • The chance to work with a leading football club and be part of a successful hospitality team.

How to Apply:

Please submit your application, including your CV and a cover letter, to us via our online application form. We look forward to hearing from you.