Hospitality Manager Burnley
4 days ago
We are seeking an experienced Hospitality Manager to join our team at Burnley FC. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.
Key Responsibilities:
- Lead a team of hospitality staff to provide exceptional customer service and ensure that all guests have a positive experience.
- Manage the operational area, ensuring that it is fully stocked and set with the necessary equipment in a timely manner.
- Develop and maintain strong relationships with regular guests, understanding their expectations and preferences.
- Work effectively with the team to ensure that all areas of the hospitality operation are running smoothly.
- Provide training and support to team members to ensure that they have the skills and knowledge required to deliver exceptional customer service.
Requirements:
- Minimum of 2 years' experience in hospitality management.
- Strong leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Excellent customer service skills.
- Ability to work flexible hours, including evenings and weekends.
What We Offer:
- Competitive pay.
- Opportunities for career development and progression.
- A supportive and dynamic team environment.
- The chance to work with a leading football club and be part of a successful hospitality team.
How to Apply:
Please submit your application, including your CV and a cover letter, to us via our online application form. We look forward to hearing from you.
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