Sales Advisor

5 hours ago


Ballymoney District, United Kingdom Winemark Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Winemark. As a Sales Advisor, you will be responsible for providing exceptional customer service, assisting with sales and stock control, and maintaining a high level of professionalism in all aspects of the business.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist with sales and stock control, including receiving and processing stock, and maintaining accurate records.
  • Contribute to a positive and productive team environment, working collaboratively with colleagues to achieve business objectives.
  • Develop and maintain a thorough knowledge of store products, including wine and other beverages.
  • Identify and capitalize on sales opportunities, promoting products and services to customers.
  • Ensure that the store is maintained to a high standard, including housekeeping and visual merchandising.
  • Comply with company policies and procedures, including health and safety and cash handling regulations.

Requirements

  • Maths and English GCSE Grade C or above or equivalent.
  • Three months previous experience in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A positive and enthusiastic attitude, with a strong commitment to customer service and sales.
  • A good standard of dress and appearance, with a clean and well-groomed appearance.

Desirable Qualifications and Skills

  • WSET Foundation Certificate.
  • Previous experience of cash handling and stock control.
  • Interest and/or knowledge of wine.

Working at Winemark

Winemark is a dynamic and customer-focused company, committed to providing exceptional service and products to our customers. As a Sales Advisor, you will be part of a team that is passionate about delivering outstanding customer experiences and driving business success.


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