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Lettings Department Head
2 months ago
- Department Setup: Lead the creation of the lettings department from the ground up, including the development of processes, policies, and systems.
- Team Management: Recruit, train, and manage a high-performing team of lettings agents and support staff, fostering a culture of excellence and customer satisfaction.
- Regulatory Compliance: Ensure that the department operates in full compliance with all lettings legislation, including health and safety regulations, tenancy deposit schemes, and landlord/tenant obligations.
- Business Development: Identify and pursue opportunities for growth, including expanding the client base, increasing property portfolios, and maximising revenue streams.
- Client Relations: Build and maintain strong relationships with landlords, tenants, and other stakeholders, ensuring the highest levels of customer service and satisfaction.
- Market Analysis: Stay abreast of market trends, competitor activity, and industry developments to keep the department competitive and innovative.
- ARLA Qualified: Essential, with a thorough understanding of lettings legislation and best practices.
- Proven Track Record: Demonstrable experience in managing a successful lettings department, with a focus on growth and profitability.
- Leadership Skills: Strong leadership and team management abilities, with a passion for developing talent and driving performance.
- Business Acumen: Commercially savvy with the ability to develop and execute strategic plans that align with business objectives.
- Excellent Communication: Strong interpersonal and communication skills, both written and verbal.
- Career Growth: A unique opportunity to build and lead a new department, with the potential for significant career advancement as the department grows.
- Supportive Environment: Work within a well-established company that values innovation and is committed to supporting your success.
- Competitive Package: Attractive salary and benefits package, including performance-related bonuses.
