Operations Coordinator

1 week ago


North Acton, Greater London, United Kingdom Xcel Recruitment Full time

Xcel Recruitment is seeking a highly organized and detail-oriented Operations Assistant to join their team in London. As a key member of the operations team, you will play a crucial role in ensuring the smooth day-to-day running of the office.

Key Responsibilities:

  • Prepare and submit damage reports in accordance with company procedures.
  • Administer orders for crates and ensure timely delivery.
  • Book overnight accommodation and arrange night-out money for road crews.
  • Monitor and respond to emails in a timely fashion, ensuring prompt assistance to internal and external stakeholders.
  • Assist with closing down removal files under company procedure and forward them to the relevant department.
  • Ensure all paperwork is correctly completed by crews and office staff.
  • Debrief crews upon their return to the yard.
  • Generate purchase orders and assist subcontractors with their weekly workings.
  • Respond to requests for information and project support as required by colleagues within the operations team and across all departments.
  • Work collaboratively with other departments across the company, dealing with queries as required.
  • Provide materials lists to the warehouse daily and work closely with warehouse operatives.
  • Provide holiday/absence cover within the department.

Requirements:

  • Acting as a point of contact for internal and external stakeholders, ensuring prompt assistance and advising the Operations Manager as necessary.
  • Good IT abilities, including proficiency in MS Office (Word, Excel, and Outlook).
  • Ability to identify and resolve problems.
  • Ability to manage and prioritize jobs.
  • Good organizational skills with attention to detail and a professional mindset.


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