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Senior Account Manager

2 months ago

Selkirk, United Kingdom Panton McLeod Full time
Job Title: National Account Manager

We are seeking an experienced National Account Manager to join our team at Panton McLeod. As a key member of our sales team, you will be responsible for managing and growing our customer relationships, driving sales growth, and delivering exceptional customer service.

Key Responsibilities:
  • Manage and review the work of the account management team, ensuring all tasks are performed accurately and efficiently.
  • Develop and nurture a diverse portfolio of customers through proactive and reactive outreach and relationship building.
  • Oversee the account management of existing customers, ensuring their needs are met with care, commitment, and professionalism.
  • Maintain accurate records of customer interactions and sales activities using our CRM system.
  • Manage the team's adherence to internal policies and procedures.
  • Help the business meet or exceed targets and KPIs.
Requirements:
  • Previous experience in a services-related B2B sales/account management role.
  • Demonstrable strong knowledge of the Microsoft Suite, especially Excel.
  • Demonstrable experience of working independently and autonomously while leading an engaged account management team.
  • Experience in commercial contract management and negotiation (including NEC 3/4).
What We Offer:
  • Hybrid working arrangements between our head office in Selkirk and home.
  • 30 days Annual Leave (including Bank Holidays), rising to 34 with length of service.

Panton McLeod is a leading provider of innovative water treatment solutions, dedicated to ensuring the safety and sustainability of water resources across industries. With over 30 years' experience working in the highly regulated water industry, we are committed to providing our clients with the highest quality service possible and the reassurances they expect when working on their critical assets that process, use or distribute water.