IT Support Specialist

3 weeks ago


Worcester, Worcestershire, United Kingdom Robert Bosch Group Full time
Job Title: IT Support Specialist

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Robert Bosch Group. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our customers and internal teams.

Key Responsibilities:
  • Provide technical support and assistance to customers and internal teams via phone, email, and in-person.
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
  • Install and configure hardware and software solutions to meet customer needs.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.
Requirements:
  • Strong technical skills and knowledge of IT systems and software.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; degree in computer science or related field preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.


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