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Scheme Manager

2 months ago

Billericay, Essex, United Kingdom Sanctuary Group Full time

About the Role

Sanctuary Group is seeking a highly skilled and experienced Scheme Manager to join our Homeownership team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our residential schemes, providing exceptional customer service, and maintaining high standards of housing support services.

Key Responsibilities

  • Deliver housing support services that meet individual needs and organisational objectives
  • Provide administrative support, including producing letters, recording data, and managing contractor workloads
  • Ensure compliance with legislative and regulatory requirements for housing services
  • Communicate effectively with internal and external stakeholders, including residents, contractors, and colleagues

Requirements

  • Experience of working with vulnerable residents and a good understanding of key needs and services available
  • Ability to organise and prioritise multiple workloads effectively
  • Excellent communication and customer care skills
  • Good working knowledge of Microsoft Office (Word, Excel, and Outlook)
  • A full valid driving licence and access to a vehicle for travel to other sites

Why Work for Us?

Sanctuary Group is a leading provider of housing, care, and community services, employing around 13,000 people and managing over 100,000 units of accommodation throughout England and Scotland. We offer a range of benefits, including a pension scheme, life assurance, and employee discounts.