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Trade Counter Sales Assistant

2 months ago


Ipswich, Suffolk, United Kingdom Eurocell Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Trade Counter Sales Assistant. As a key member of our branch operations, you will play a vital role in delivering exceptional customer service and achieving sales targets.

Key Responsibilities
  • Provide expert product knowledge and sales support to customers, ensuring a positive and engaging experience.
  • Work closely with the Branch Manager and Branch Supervisor to achieve sales targets and drive business growth.
  • Responsible for trade counter sales, including picking, loading, and delivering products to customers via Eurocell's fleet of vehicles.
  • Support the Branch Manager in maintaining high standards of customer service, operational efficiency, and branch sales performance.
  • Comply with Health and Safety policies and procedures, ensuring a safe working environment for all employees and customers.
  • Develop and maintain positive relationships with customers, identifying opportunities to increase sales and improve customer satisfaction.
Requirements
  • Passion for delivering exceptional customer service and achieving business targets.
  • Hands-on approach, with a focus on driving sales and maximizing margins.
  • Good organizational skills, with the ability to prioritize tasks and use initiative.
  • Confident IT user, with experience of MS Office and industry-standard software.
  • A full and valid driving license is essential, with a FLT license being a distinct advantage.
  • Previous branch stock take experience could be a distinct advantage.
  • Comfortable working in a small team and on occasion, alone.
  • Experience within a similar role in a trade, builders merchant, retail, glazing, or uPVC environment could be a distinct advantage.
What We Offer
  • A competitive basic salary of £26,698 per year.
  • An excellent monthly bonus scheme, which added to your salary would be up to £30,298 per year.
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year.
  • A free Healthcare plan for all employees.
  • Enhanced Maternity and Paternity benefit.
  • A free Life Assurance Plan of 3x your Annual Salary.
  • A Christmas shutdown.
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
  • A Company Pension Plan.
  • Employee discount on Eurocell products.
  • Discounts across many well-known online and high street retailers.
  • A blend of training, including e-learning and on-the-job training to help your career development.
  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
  • Colleague Referral Programme; we pay you for successfully referring people to join our team.
  • Excellent opportunities to grow with us, and progress your career.