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Customer Service Representative
2 months ago
About Us
At Greene King, we're passionate about creating unforgettable moments for our customers. As a key member of our team, you'll play a vital role in delivering exceptional service and ensuring our customers have a memorable experience.
Your Role
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Know the menu inside out, offering recommendations to customers and ensuring they have a great dining experience.
- Greet, serve food, and look after our customers whilst they dine with us, providing a warm and welcoming atmosphere.
- Assist the bar in preparing drinks that meet our high standards and customer expectations.
- Ensure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What We're Looking For
- A willingness to learn and expand your skills, with a passion for delivering exceptional customer service.
- A great eye for detail, ensuring every pint is poured to perfection and every customer receives a warm welcome.
- A positive can-do attitude and a commitment to being a real team player, working collaboratively with our team to deliver outstanding results.
