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Client Relations Specialist

3 months ago

Biggin Hill, United Kingdom Alchemy Global Talent Solutions Full time
Exciting Career Opportunity with a Leading Relocation Firm

We are pleased to announce a remarkable career opening at a prestigious relocation firm dedicated to providing exceptional service. We are currently seeking a skilled Client Relations Specialist to join our dynamic team.

Primary Responsibilities:

  • Assist clients throughout the entire relocation journey to ensure a smooth transition.
  • Address escalated issues with care and efficiency, ensuring prompt resolution.
  • Maintain detailed records of relocation challenges and their resolutions.
  • Proactively monitor and respond to client feedback.
  • Organize and manage client relocation files effectively.
  • Respond to client inquiries in a timely and effective manner.

Required Qualifications:

  • Strong customer service skills.
  • Experience in resolving conflicts is preferred.
  • Proficient negotiator with a talent for conflict resolution.
  • Familiarity with the relocation industry is advantageous.
  • Excellent multitasking capabilities.
  • Superior written and verbal communication skills.
  • Detail-oriented and highly organized.

If you possess the necessary qualifications and wish to contribute to a successful relocation firm, we encourage you to connect with Alchemy Global Talent Solutions.