Customer Retention Specialist

2 weeks ago


Fareham, Hampshire, United Kingdom SUEZ Full time

About the Role

We are seeking a skilled Customer Retention Specialist to join our team at SUEZ. As a key member of our customer service team, you will play a critical role in building and maintaining strong relationships with our customers.

Key Responsibilities

  • Develop and implement strategies to improve customer retention and reduce churn rates.
  • Work closely with our operational partners to ensure seamless customer onboarding and service delivery.
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.

Requirements

  • Proven experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer

As a Customer Retention Specialist at SUEZ, you will have the opportunity to work with a dynamic team and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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