Customer Retention Specialist
2 weeks ago
About the Role
We are seeking a skilled Customer Retention Specialist to join our team at SUEZ. As a key member of our customer service team, you will play a critical role in building and maintaining strong relationships with our customers.
Key Responsibilities
- Develop and implement strategies to improve customer retention and reduce churn rates.
- Work closely with our operational partners to ensure seamless customer onboarding and service delivery.
- Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
Requirements
- Proven experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer
As a Customer Retention Specialist at SUEZ, you will have the opportunity to work with a dynamic team and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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