Pet Care Specialist

2 days ago

Handforth, Cheshire East, United Kingdom Vets for Pets Full time

Pet Care Specialist – Leicester Fosse Park

We're Vets for Pets – a leading pet care company that's passionate about delivering exceptional customer experiences. We're looking for a skilled Pet Care Specialist to join our team at our Leicester Fosse Park location.

About the Role

As a Pet Care Specialist, you'll be at the heart of our pet care centres, ensuring our customers have a great experience that sets us apart and drives customer loyalty for our great brands. You'll be responsible for:

  • Exceeding customer expectations daily
  • Ensuring the highest standard of pet care
  • Building strong relationships with customers and colleagues

What We're Looking For

We're looking for someone who is:

  • Passionate about delivering great service
  • Flexible and able to work a variety of shifts, including weekends and holidays
  • Experienced in a customer-facing environment, preferably in a retail or pet care setting
  • Ready to take on 6 months of industry-leading training covering all aspects of the role, including pet handling, customer service, and health and safety

Our Culture

We're a friendly and inclusive team that welcomes everyone and values diversity. We believe that together, we're better with pets.

Your Benefits

We offer a range of benefits to support your mental, emotional, and financial wellbeing, including:

  • A discretionary annual bonus scheme
  • 28 days paid annual leave (rising to 33 days after 2 years)
  • Gifts and events to celebrate service anniversaries
  • Extra days off for special occasions
  • 20% colleague discount on all Pets at Home Group brands
  • Access to a benefits platform with discounts on other retailers
  • A free and confidential Employee Assistance Programme
  • Life Assurance for all colleagues

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