Pet Care Specialist

2 days ago

Handforth, Cheshire East, United Kingdom Vets for Pets Full time

Pet Care Specialist – Burgess Hill

Key Responsibilities:

  • Provide exceptional customer service and ensure a great experience for pet owners.
  • Assist with pet care and handling, maintaining high standards of animal welfare.
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and empathy.
  • Work collaboratively with colleagues to achieve business objectives and drive customer loyalty.
  • Participate in ongoing training and development to enhance skills and knowledge in pet care, customer service, and health and safety.

Requirements:

  • Passion for delivering great service and a commitment to exceeding customer expectations.
  • Flexibility to work a variety of shifts, including evenings and weekends, to meet business needs.
  • Previous experience in a customer-facing role, preferably in a retail or pet care environment.
  • Ability to work in a fast-paced, target-driven environment and adapt to changing circumstances.
  • Willingness to learn and take on new challenges, with a focus on continuous improvement.

Benefits:

  • A discretionary annual bonus scheme available to all hourly paid store colleagues.
  • Competitive pay and benefits package, including paid holidays and a colleague discount scheme.
  • Opportunities for career development and progression within the company.
  • A supportive and inclusive work environment, with a focus on employee wellbeing and mental health.

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