Pet Care Specialist

3 days ago

Handforth, Cheshire East, United Kingdom Vets for Pets Full time

Pet Care Specialist – Haverhill

Essential Availability on Sunday, Monday and Tuesday

We're a pet care company that's passionate about delivering exceptional customer experiences. We're looking for a Pet Care Specialist who shares our passion for pets and is committed to providing top-notch care and service to our customers.

About Us

We're Vets for Pets, a leading pet care company with a strong presence in the UK. Our Pet Care Centres offer a range of services, including pet grooming and veterinary care. We're a community-focused company that values our customers and colleagues alike.

The Role

As a Pet Care Specialist, you'll be at the heart of our Pet Care Centres, ensuring that our customers have a great experience that sets us apart from the competition. You'll be responsible for delivering exceptional customer service, maintaining high standards of pet care, and building strong relationships with our customers and colleagues.

Key Responsibilities

  • Provide exceptional customer service and ensure that customers have a great experience
  • Maintain high standards of pet care and hygiene
  • Build strong relationships with customers and colleagues
  • Work collaboratively with the team to achieve business objectives
  • Participate in ongoing training and development to improve skills and knowledge

What We're Looking For

We're looking for a Pet Care Specialist who is passionate about delivering great service, is flexible and able to work a variety of shifts, including weekends and holidays. Ideally, you'll have experience working in a customer-facing environment and be comfortable working in a fast-paced, target-driven environment.

Benefits

We offer a range of benefits to our Pet Care Specialists, including:

  • A discretionary annual bonus scheme
  • Paid holidays and time off for special occasions
  • Discounts on pet care services and products
  • Access to a benefits platform with discounts on other retailers
  • A free and confidential Employee Assistance Programme

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