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Customer Service Representative

2 months ago

Banbury, Oxfordshire, United Kingdom Absolute Taste Full time

About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Wykham Farm Shop. As a key member of our team, you will be responsible for delivering exceptional customer service and providing a warm and welcoming experience for our guests.

Key Responsibilities

  • Provide outstanding customer service and respond to customer inquiries with confidence
  • Play an integral part in maintaining a clean and organized shop floor
  • Assist with deli counter service, till operation, and restocking
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction

Desirable Skills and Qualities

  • Previous experience in customer service or a similar role
  • Ability to remain calm under pressure and work effectively in a fast-paced environment
  • Strong communication and interpersonal skills
  • Passion for fine and high-quality produce

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Staff discount and uniform provided
  • Free parking and 24/7 external mental health support

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.