Site Reliability Engineer
3 weeks ago
Position: Azure DevOps Architect
Employment Type: Full-Time
Location: Remote
Required Skills:
- Proficient in monitoring solutions such as Splunk, Dynatrace, Kibana, OpenSearch, and Grafana
- Familiarity with open telemetry for application logging
- Understanding of GraphQL APIs
- Experience with Kubernetes, Istio, Gloo, Java, Linux servers, GitHub, Jenkins, or XLR release tools, ServiceNow, cloud technologies, network load balancing, SSL certificates, and SRE principles
Key Responsibilities:
1. As a Site Reliability Engineer (SRE) and application support specialist, you will be tasked with establishing new dashboards and monitoring systems.
2. Assist partners and channels with challenges encountered in lower environments and production settings.
3. Address production issues and engage in proactive incident management.
4. Facilitate platform and application migrations from initiation to completion.
5. Conduct annual certificate renewals and coordinate with partners for their certificate renewals.
6. Collaborate with engineering teams on platform release activities.
7. Support the infrastructure team with necessary patching tasks.
8. Manage client inquiries regarding our platform and assist them in onboarding processes.
9. Provide support for Tier 0 applications and comprehend the complete request journey flow.
10. Collaborate with relevant teams to resolve data-related issues.
11. Work on enhancing the availability and performance of applications.
12. Share essential statistics with clients and leadership.
13. Oversee incident, problem, change, and release management within the team.
14. Engage in proactive monitoring to ensure system reliability.
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