IT Service Delivery Expert

3 weeks ago


Bristol, Bristol, United Kingdom Corriculo Recruitment Full time

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Corriculo Recruitment. As a Technical Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently.

About the Role

In this varied and challenging role, you will be working closely with our clients to identify and resolve technical issues, providing expert advice and guidance to ensure their IT systems are optimized for performance and security.

Key Responsibilities

  • Provide 2nd line technical support to clients, resolving complex technical issues and providing expert advice
  • Work closely with clients to understand their IT requirements and provide tailored solutions to meet their needs
  • Collaborate with internal teams to ensure seamless delivery of IT services
  • Stay up-to-date with the latest IT trends and technologies, ensuring our clients receive the best possible support

About Our Client

Our client is a well-established Managed Service Provider, with a strong reputation for delivering high-quality IT services to businesses across the UK. As a Technical Support Specialist, you will be joining a dynamic and supportive team, with opportunities for growth and development.

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment

Requirements

  • 2+ years of experience in a technical support role
  • Strong knowledge of Microsoft operating systems, including Windows 10
  • Experience with Active Directory and Office 365
  • Basic understanding of networking principles

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