Chief Information Officer

3 hours ago

Catford, Greater London, United Kingdom Novax Recruitment Ltd Full time

Job Title: Advice and Information Officer
Location: Remote
Job Type: Full time/Contract
Pay Rate: £20 Per Hour

To effectively respond to adult social care enquiries received within the Adult Social Care Advice and Information Service. The successful candidate will be responsible for receiving, triaging and resolving adult social care enquiries using a strength-based approach, helping people to help themselves either face-to-face, in writing or by telephone.

Key Responsibilities:

  • Provide information and signposted advice to customers about the range of voluntary sector partners and other appropriate community services to help increase levels of customer independence.
  • Be familiar with the range of community-based support services to help people become more independent, including equipment.

Requirements:

  • Knowledge and understanding of key services within Adult Social Care.
  • Knowledge of adult social care and the needs of older or vulnerable people.

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