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About Us
Tenpin Ltd is a leading entertainment company that offers a unique blend of bowling, dining, and leisure activities. Our mission is to provide an exceptional experience for our customers, and we're looking for talented individuals to join our team.
The Role
We're seeking a highly motivated and customer-focused Customer Service Assistant to join our team. As a key member of our front-of-house team, you will be responsible for delivering an outstanding experience for our customers. This includes:
- Welcoming customers and providing a warm and friendly welcome
- Booking customers in at reception and managing the flow of customers
- Being a point of contact for customer queries and concerns
- Identifying sales opportunities and promoting our services
- Hosting individuals and parties, and ensuring a seamless experience
- Maintaining a clean and tidy environment, and adhering to health and safety standards
- Preparing and serving food and drinks, and providing exceptional customer service
Key Skills and Qualities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Strong problem-solving skills and ability to think on your feet
- Flexibility and adaptability, with a willingness to work varied shifts
- Positive attitude and energy, with a passion for delivering exceptional customer service
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and progression
- A fun and dynamic work environment, with a focus on teamwork and collaboration
- Access to exclusive employee discounts and perks
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please click the apply button to submit your application.
