People Analytics and Systems Specialist

7 days ago


Crawley, West Sussex, United Kingdom THE CHARALLE GROUP Full time

Job Summary:

The Charalle Group is seeking a highly skilled People Analytics and Systems Specialist to join our HR team. As a key member of our team, you will provide effective and proactive support to our People Analytics and Systems Team, acting as a first point of contact for system and process queries.

Key Responsibilities:

  • Act as the first point of contact for queries received in relation to our HR systems and processes, including HR Systems Software, Recruitment and on-boarding software, Online workflow and processes, Employee benefits software, Learning management software, Salary review software, and Performance review software.
  • Deal with queries via the HR Systems Inbox, including ownership of the issues/tasks through to successful resolution or escalating as appropriate.
  • Update the Intranet sites with new material as and when required, proactively highlighting other pages which may need to be updated or reviewed as a result.
  • Support the team in maintenance, enhancements, and upgrades to our HR systems and processes.
  • Support the team in the implementation of new software, including testing.
  • Support GDPR and Data Governance policy and processes.
  • Take responsibility for any other duties considered to be within the scope of the role.

Requirements:

  • An aptitude for systems-related work such as query resolution, data collation, report production, and analysis.
  • Strong levels of accuracy and attention to detail.
  • Ability to coordinate and prioritize multiple tasks while working to meet deadlines.
  • Excellent communication and organization skills.
  • Experience of working with confidential and sensitive data.
  • A team player, with the ability to establish effective working relationships with colleagues.
  • Proactive and motivated, displaying a positive attitude.
  • Intermediate/Advanced level understanding of Excel.
  • Previous SharePoint authoring experience desirable.


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