Administrative Assistant

2 months ago


Leicester, Leicester, United Kingdom iBC Healthcare Full time
Administrative Role at iBC Healthcare

We are seeking an experienced and skilled Administrator to join our Day Centre team at iBC Healthcare in Leicester. As an Administrator, you will play a vital role in supporting our staff and service users, ensuring the smooth operation of our services.

Key Responsibilities:
  • Answering phone calls and responding to queries
  • Supporting the HR and Recruitment team with staff files and compliance
  • Liaising with contractors and maintenance companies to obtain quotes
  • Providing clerical support for the homes, including word processing, photocopying, and filing
  • Archiving and organizing post
  • Handling confidential matters with discretion
  • Supporting with administration tasks in the office and onsite
Requirements and Qualifications:
  • A minimum of 1 year's experience in an administrator role
  • Strong interpersonal and communication skills
  • Confident and professional telephone manner
  • Accuracy and attention to detail
  • Ability to manage a fast-paced workload
  • Experience with IT, including Word, Excel, PowerPoint, and MS Teams
  • Well-organized with the ability to multi-task
  • Confident, personable, proactive
  • Excellent written and verbal communication skills
  • Excellent solution-oriented problem-solving ability
  • Evidence of previous administrative roles
Benefits of Working with iBC Healthcare:
  • Competitive salary
  • Fully paid comprehensive training and induction programs
  • Career development and progression opportunities
  • Funded qualifications, such as Diplomas levels 2, 3, 4, and 5
  • Reward and recognition schemes, including Star Performer of the Month
  • Financial rewards for participation in engagement surveys
  • Casual dress
  • Paid holidays (28 days, including bank holidays)

iBC Healthcare is a leading Health and Social Care provider in the Midlands, supporting individuals with learning disabilities, complex needs, autism, and mental health needs. We hold contracts with over 20 Local Authorities and ICB and continue to build relationships with commissioners to develop bespoke care facilities.



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