Education Service Delivery Manager
1 week ago
We are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. This is an exciting opportunity to work with a well-established client and contribute to the delivery of high-quality education services.
The successful candidate will have the opportunity to work from home and travel to various education sites in Slough, Oxfordshire, Hayes, and West London. The salary is £40,000, with a performance-related bonus of £5,000 per annum (paid quarterly).
Main Responsibilities:- Manage Helpdesk Engineers and work closely with other teams to meet customer requirements efficiently.
- Provide technical support and guidance to the service manager on service-related incidents and problems.
- Investigate and resolve major impacting service incidents, identifying root causes and implementing mitigating actions.
- Provide level 1, 2, and 3 server, network, and desktop technical support, diagnosing customer issues and providing a high level of first-time fix.
- 2 years' experience as a senior engineer supporting schools or colleges.
- 6+ months' experience as a network manager/technical lead at a school or college.
- Experience in managing or supporting projects.
- Experience of working in a customer-facing role.
- Intermediate level of knowledge and use of Microsoft Office applications.
- All MS Windows server platforms.
- All MS Windows desktop platforms.
- PC/Server hardware - upgrade, both hardware and firmware, RAID configurations, iLO.
- Active Directory - configure sites and services, resolve issues.
- Group policies - create, break down, and troubleshoot issues.
- Firewalls, routers & VPN's - install, configure, and troubleshoot.
- Office 365 - create accounts, break down, troubleshoot issues, AD sync, etc.
- Microsoft Hyper v/VM Ware - basic skills.
- Veeam - setup, implement, and troubleshoot local and datacentre-based backups.
- Switches - install and configure, setup VLAN's, tagging, break down, troubleshoot issues.
-
Education Service Delivery Manager
3 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. This is an exciting opportunity to work with a well-established client and contribute to the delivery of high-quality education services.The successful candidate will have the opportunity to work from home and travel to...
-
Education Service Delivery Manager
3 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. This is an exciting opportunity to work with a well-established client and contribute to the delivery of high-quality education services.The successful candidate will have the opportunity to work from home and travel to...
-
Education Service Delivery Manager
6 hours ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. This is an exciting opportunity to work with a well-established client and contribute to the delivery of high-quality education services.The successful candidate will have the opportunity to work from home and travel to...
-
Education Service Delivery Manager
5 hours ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. This is an exciting opportunity to work with a well-established client and contribute to the delivery of high-quality education services.The successful candidate will have the opportunity to work from home and travel to...
-
Education Service Delivery Manager
30 minutes ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeWe are seeking an ambitious Education Service Delivery Manager to join our well-established client, MFK Recruitment. This exciting opportunity will allow you to work from home and travel to 5 main Education sites in Slough, Oxfordshire, Hayes and West London.The successful candidate will have the opportunity to work closely with other SDM's, Onsite Education...
-
Education Service Delivery Manager
6 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. This is an exciting opportunity to work with a well-established client and contribute to the delivery of high-quality education services.The successful candidate will have the opportunity to work from home and travel to...
-
Education Service Delivery Manager
6 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. This is an exciting opportunity to work with a well-established client and contribute to the delivery of high-quality education services.The successful candidate will have the opportunity to work from home and travel to...
-
Education Service Delivery Manager
1 week ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. This is an exciting opportunity to work with a well-established client and contribute to the delivery of high-quality education services.The successful candidate will have the opportunity to work from home and travel to...
-
Education Service Delivery Manager
1 week ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. This is an exciting opportunity to work with a well-established client and contribute to the delivery of high-quality education services.The successful candidate will have the opportunity to work from home and travel to...
-
Education Service Delivery Manager
5 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. As a key member of our team, you will be responsible for managing our education services and ensuring that our clients receive the highest level of support.Main Responsibilities:Manage Helpdesk Engineers and provide...
-
Education Service Delivery Manager
4 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom MFK Recruitment Full timeEducation Service Delivery ManagerWe are seeking an experienced Education Service Delivery Manager to join our team at MFK Recruitment. As a key member of our team, you will be responsible for managing our education services and ensuring that our clients receive the highest level of support.Main Responsibilities:Manage Helpdesk Engineers and provide...
-
Service Delivery Manager
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Anglo American De Beers Group Full timeJob DescriptionJob Title: IT Support ManagerCompany: Anglo American / De Beers GroupJob Summary:We are seeking an experienced IT Support Manager to join our team at Anglo American / De Beers Group. The successful candidate will be responsible for leading our Technical Customer Services team, providing support for our technical sorting and verification...
-
Customer Service Representative
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob Summary:Randstad Delivery (GBS) is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring the highest levels of service to our patients and healthcare professionals.Main...
-
Customer Service Representative
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob Summary:Randstad Delivery (GBS) is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring the highest levels of service to our patients and healthcare professionals.Main...
-
Customer Service Representative
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob Summary:Randstad Delivery (GBS) is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer care to patients and healthcare professionals.Key Responsibilities:Provide top-notch customer service to patients and...
-
Customer Service Representative
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob Summary:Randstad Delivery (GBS) is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer care to patients and healthcare professionals.Key Responsibilities:Provide top-notch customer service to patients and...
-
Healthcare Service Associate
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Coordinator to join our team at Randstad Delivery (GBS). As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our patients and healthcare professionals.Key ResponsibilitiesInitial Patient Contact: Establish initial contact with...
-
Customer Service Representative
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Coordinator to join our team at Randstad Delivery (GBS). As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our patients and healthcare professionals.Key ResponsibilitiesInitial Patient Contact: Establish initial contact with...
-
Customer Service Representative
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full time{"title": "Customer Service Coordinator", "description": "Role OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Coordinator. As a key member of our team, you will be responsible for delivering exceptional customer service to our patients and healthcare professionals.Main ResponsibilitiesConfirm...
-
Customer Service Representative
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery (GBS) Full time{"title": "Customer Service Coordinator", "description": "Role OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Coordinator. As a key member of our team, you will be responsible for delivering exceptional customer service to our patients and healthcare professionals.Main ResponsibilitiesConfirm...