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Internal Sales Engineer

2 months ago

Birmingham, Birmingham, United Kingdom HVAC - FläktGroup UK Full time
About the Role

We are seeking a highly skilled Internal Sales Engineer to join our team at HVAC - FläktGroup UK. As a key member of our sales team, you will play a crucial role in supporting our external Sales Engineers in generating quotations and converting them into orders within our business area.

The Key Responsibilities:

  • Generate quotations for our portfolio of HVAC products, including fans, air handling units, chillers, and fan coil units, for various customers such as mechanical consultants, contractors, local authorities, end-users, and design build contractors.
  • Respond to customer inquiries in a prompt and professional manner, providing accurate and relevant information to ensure exceptional customer service.
  • Provide technical information and advice to customers and colleagues as required, leveraging your knowledge of HVAC products and systems.
  • Pass confirmed, clean orders through to our Contracts Department in a timely and organized manner, ensuring that contracts are delivered to customers' requirements, on-time and within budget.
  • Liaise with our global offices and manufacturing facilities to obtain and share relevant information, ensuring seamless communication and collaboration.

Your Profile:

  • An engineering or technical qualification is preferred, but we also welcome candidates with relevant experience and a strong ability to develop a sound understanding of technical products.
  • A highly organized and experienced administrator, capable of working quickly and accurately in a fast-paced office environment.
  • Proven experience working in a sales office environment, selling HVAC products to consultants and contractors.
  • Excellent persuasion, presentation, and communication skills, with the ability to build strong relationships with customers and colleagues.
  • Strong team working capabilities, with a willingness to encourage a team approach to all practices and activities.
  • Proficient in the use of MS Office software and web-based applications, with a strong understanding of IT systems and processes.
  • Excellent interpersonal skills, with a proven track record of working effectively within teams and liaising with clients.
  • Able and willing to learn about and share knowledge of other products and applications, demonstrating a commitment to ongoing professional development.

We Offer:

  • A competitive salary and benefits package.
  • A comprehensive pension scheme and life assurance scheme.
  • A cycle to work scheme and long service awards.
  • An employee assistance program and access to mental health support.
  • Learning and development opportunities to support your career growth and success.