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Versatile Patient Services Support Specialist
2 months ago
Job Overview
Are you seeking a fulfilling career within the NHS?
Our Versatile Patient Services Support Specialists play a crucial role in maintaining the highest standards of cleanliness and providing ward-level food and beverage services throughout the Trust.
All positions will involve evening shifts, typically starting from 4pm onwards, with some shifts from 14:00 to 22:00 (please note that there are no daytime vacancies available).
Compensation - £ per hour, with additional enhancements for unsocial hours where applicable.
Please specify in your application which site you are available to work at, as we have roles at both Northern General and Royal Hallamshire Hospitals.
Key Responsibilities
All roles will require undertaking a variety of domestic tasks, such as upholding a high standard of cleanliness using modern cleaning techniques and equipment, with comprehensive training provided.
At times, the role may involve cleaning bodily fluids and barrier cleaning, and once proficient, you will be expected to mentor new staff members.
Multi-skilled personnel will receive dual training, enabling them to also fulfill the duties of Food and Beverage Assistants. This position will involve serving meals to patients at the ward level, with full training provided, including Food Safety Level 2. Responsibilities will encompass all aspects of the patient meal service, including serving meals at the ward and ensuring the ward kitchen remains organized and all kitchen equipment is sanitized.
About Our Organization
You will be part of an organization that values and respects all staff and the community it serves. The Trust is a leader in the NHS and research sectors, offering excellent benefits for its employees. This includes commitments to professional development and various policies to support staff in balancing their personal and professional lives.
Job Duties
For full details regarding this position, please refer to the attached Job Description and Person Specification documents.
When completing your application, ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
GCSE English & Maths at a minimum of Grade D, or equivalent, or relevant experience demonstrating competency to this level.Desirable
Basic Health & Safety and Food Hygiene Training. Customer Service Qualification.Experience
Essential
Experience in a customer-focused environment.Desirable
Experience in housekeeping within a public sector environment. Experience in a healthcare setting.Special Skills/Aptitudes
Essential
Ability to demonstrate an understanding of the importance of high cleanliness standards. Willingness to complete job-specific and essential training relevant to the role. Understanding of the need to maintain confidentiality at all times. Ability to interact with patients, visitors, and colleagues in a caring and sensitive manner. Effective communication skills (both written and verbal). Strong time management skills and the ability to prioritize tasks. Ability to demonstrate initiative. Capacity to work effectively as part of a team.Desirable
Evidence of supporting new staff members in the workplace.