Patient Services Coordinator

3 weeks ago


Sheffield, Sheffield, United Kingdom Devonshire Green Medical Centre Full time
Job Summary

We are seeking a highly organized and communicative Patient Services Advisor/Administrator to join our team at Devonshire Green Medical Centre. As a key member of our practice, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.

About Us

Our medical practice operates from two medical centres in central Sheffield, serving a diverse patient population of approximately 8,500 registered patients. We pride ourselves on providing high-quality care to our patients and have a particular commitment to serving disadvantaged and vulnerable groups within the community.

Key Responsibilities
  • Preparing reception, waiting areas, and consulting rooms for each surgery session
  • Receiving and routing patients on arrival in a courteous and efficient manner
  • Directing patients through care navigation to the most appropriate person/service to help them
  • Answering the telephone promptly and courteously, dealing with general enquiries, explaining surgery procedures, making appointments, and receiving prescription requests
  • Supporting clinical staff, as required, including occasionally acting as a chaperone in consultations
  • Undertaking other reception and administrative duties as may be assigned from time to time
Requirements
  • GCSE grade A to C in English and Maths or the equivalent qualification
  • Experience of working in a GP Practice, preferably with knowledge of SystmOne or Emis Web
What We Offer

We offer a supportive and friendly work environment, with opportunities for professional development and growth. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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