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IT Support Specialist

1 month ago

Ellesmere Port, Cheshire, United Kingdom Zensar Technologies Full time
Job Title: IT Deskside Engineer

Zensar Technologies is seeking a highly skilled IT Deskside Engineer to join our team. As an IT Deskside Engineer, you will be responsible for providing top-notch technical support to our clients, ensuring their IT infrastructure runs smoothly and efficiently.

Key Responsibilities:
  • Provide timely and effective technical support to clients, resolving hardware and software issues promptly.
  • Install, configure, and troubleshoot computer systems, printers, and other peripherals.
  • Perform routine maintenance tasks, such as software updates and virus scans.
  • Collaborate with internal teams to resolve complex technical issues.
  • Document technical issues and resolutions for future reference.
  • Stay up-to-date with the latest technology trends and advancements.
Requirements:
  • Excellent communication and problem-solving skills.
  • Strong knowledge of Windows Desktop OS platforms and network concepts.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • ITIL v3/v4 Foundation certification a plus.
  • Experience with Service Desk toolsets and customer service principles.

Zensar Technologies offers a dynamic and collaborative work environment, with opportunities for growth and professional development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.