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Procurement Operations Specialist
2 months ago
The Procurement Operations Specialist will report to the Head of Sourcing Operations and collaborate within the Sourcing Operations team, which plays a crucial role in the Global Sourcing and Category Management Team. The ideal candidate should possess experience in both operational and strategic procurement methodologies. This position focuses on the digitization of procurement workflows and entails providing guidance, support, product expertise, client-side project management, implementation, configuration, and optimization of SAP Ariba solutions. A solid understanding of procurement sourcing and category management, as well as support for business unit functions (finance, legal, risk & compliance) and industry standards, is essential. Effective communication and collaboration with cross-functional teams are vital to drive successful project outcomes.
The Sourcing Operations team primarily supports the Global Sourcing and Category Management teams across various regions, including the UK, US, France, and India, in their procurement activities. This role is integral to the team, ensuring the efficiency of current practices, reporting, and dashboards that facilitate the team's operations.
Additionally, the Sourcing Operations team is forward-thinking, providing analytical insights derived from underlying data. Maintaining up-to-date and clean data is critical, and this role will significantly contribute to this essential function. The successful candidate will demonstrate a creative and positive approach to problem-solving, fostering strong collaboration with all team members and stakeholders.
Key Responsibilities:
**SAP Ariba Upstream:** Assist in the design, configuration, and deployment of SAP Ariba modules, aligning with WTW's interests and the organization's procurement needs. This includes analyzing business processes and identifying areas for enhancement. **Subject Matter Expertise:** Act as a primary resource for all tooling and process-related inquiries, offering expert guidance on system capabilities, integration options, and best practices. Stay informed about industry trends and advancements in procurement technology to continuously improve the organization's digital procurement processes. **Cross-Functional Collaboration:** Engage closely with stakeholders across procurement, supply chain, finance, legal, compliance, and IT departments to understand their requirements and align Sourcing Operations solutions with organizational goals. Collaborate with internal teams and external partners to ensure seamless integration and adoption of SAP Ariba solutions. **Solution Optimization:** Identify opportunities for process enhancements, system improvements, and automation within the SAP Ariba environment. Proactively address system issues, performance bottlenecks, and user concerns to optimize the overall procurement experience. **Training and Support:** Contribute to the development of training materials and conduct knowledge transfer sessions to empower end users with the skills necessary to leverage SAP Ariba effectively. Provide ongoing support and troubleshooting assistance to resolve user queries and ensure smooth system operation. **Compliance and Governance:** Ensure SAP Ariba configurations comply with regulatory requirements, SAP best practices, industry standards, and internal policies. Support the implementation of robust governance frameworks to maintain data integrity, security, and compliance within the procurement process. **Project Management:** Collaborate with colleagues in the Sourcing Operations team and partners in risk, legal, finance, and compliance to effectively manage the deployment of tools and processes across extended geographies. **Reporting for Contracts Database and Sourcing Projects:** Utilize data to provide insights, enhance quality, and influence mindsets. Leverage outputs to assess Category Team performance for discussions that may lead to potential process improvements and sourcing opportunities.