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Walthamstow, Greater London, United Kingdom Look Ahead Full timeJob Title: Support WorkerJob Description:We are seeking a Support Worker to join our team at Look Ahead. As a Support Worker, you will play a vital role in providing support to our customers, helping them to develop independent living skills and achieve their goals.Key Responsibilities:Work proactively with the team to handle the service caseload and support...
Support Worker
2 months ago
About the Role:
We are seeking a compassionate and resilient Support Worker to join our Wood View Service in Waltham Forest. As a Support Worker, you will play a vital role in supporting vulnerable adults with learning disabilities to live independently and achieve their goals.
Key Responsibilities:
- Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
- Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers.
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers, colleagues, visitors, contractors and premises.
- Deliver all aspects of support to enable customers to develop independent living skills as appropriate to the individual needs of the customer.
- Champion a positive local culture within the service.
- Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home.
- Participate in support planning, risk management and assessment of needs in line with support planning whilst supporting the team with case work management.
- Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices.
- Involve customers in the design, development and delivery of the service through co-production.
- Use appropriate communication including accessible information standards to ensure customers understands and can make informed choices.
- Report and support any observations relating to customers welfare.
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community.
- Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift.
- Maintain a good standard of records and reporting as required at the project under the direction of the Management.
- Engaging in learning and development activities to increase knowledge and skills and share learning with customers and colleague.
- Attend and participate in team meetings, customers meetings and participate in daily handovers.
- Competent and or willing to learn the use of IT and relevant systems.
- Adhere to all the policies and procedures of Government, Look Ahead Care & Support plus those specific to the service including any statutory requirements.
About You:
We are looking for someone with good values and personality, who is trustworthy, able to work in partnership and willing to achieve outstanding outcomes. You should be capable of working as part of a group or team and able to use your initiatives. You should be able to listen to others and share your own ideas and knowledge. You should be fundamentally calm and resilient, does not let emotion adversely affect you or obscure your judgement. You should be respectful, articulate and sensitive in style of communication. You should have a practical and logical mind and be naturally well organised. You should be confident, motivated and good self-esteem. You should be motivated towards excellence and improvement of personal performance with a can do attitude. You should be passionate and enthusiastic about your career and job experiences. You should thrive on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour. You should enjoy social interaction and the company of others, networks in local business community. You should be approachable and positive behaviour.
What You'll Bring:
- Has relevant sector work experience and good values
- IT Skills
- Demonstrable experience of supporting vulnerable adults with Learning Disabilities
- NVQ Level in Health and Social Care or equivalent or willing to complete the qualification
About Us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
